The NSC Manufacturer Program was developed to assist foodservice equipment manufacturers in providing “after the sale” service to the customer

To secure and retain a customer in today’s highly competitive markets, the manufacturer must not only produce a quality product but must also respond to customer complaints or requests for service.

Services

The NSC offers the manufacturer a menu of services. The manufacturer can select those service they require:

Services available to equipment manufacturers:

• Establish a network of authorized service companies
• Receive and dispatch requests for warranty or non-warranty parts and service
• Parts distribution
• Warranty service and warranty claims administration
• Installation
• Planned maintenance programs