Benefits:

• The NSC operates a 24-hour project management center to accept incoming service and parts requests and dispatches them to the appropriate service provider
• Eliminates need for an in-house dispatching center
• Provides complete and inclusive tracking of installations and retrofits
• Provides complete and inclusive historical data on warranty and non-warranty repairs
• Delivers monthly service call reports which can be modified to fit your requirements
• Tracks service provider performance
• Spots trends and identifies problem area before they become excessive
• Enhances accountability to customers leading to repeat sales
• Increased OEM presence in the marketplace
• A single 800 number for service or parts
• A live operator answers the phone 24/7/365
• Service calls are dispatched to service providers anywhere in the continental United States, Alaska and Hawaii