We begin by meeting with you, our customer, to learn about your facility management process:

• Is there an overall facilities management plan?
• Who makes maintenance and repair decisions today?
• What criteria is used for service provider selection?
• What data is collected on R&M activities?

Next, we’ll ask about your areas of concern and priorities for improvement. For example:

• Issues relating to asset type: food equipment, HVAC, etc…
• Problems in a particular geographic region(s)
• Inconsistencies in asset maintenance and service delivery
• Incomplete or inaccurate repair history and cost data

Now the fun begins, as we share ideas and concepts, creating a vision of what the solution should look like:

• Process controls for consistent service performance
• Improved efficiency and morale with properly functioning equipment
• Unit managers focused on operations instead of facilities
• Long-term budget control and cost savings

Finally, your NSC team develops a proposal which will bring your vision of a facility management solution to reality