Warranty Administration

• Track Warranty Costs
• Track non-warranty costs
• Track warranty expiration dates
• Ensure billing procedures to the
  appropriate party
• Monitor any charges outside of
  established scope of work

Professional Guaranteed
Service Provider

• Trained technicians
• Factory authorized technicians
• 90 day warranty on repairs
• Pre-established performance standards

Management Of Service Provider

• Track repair costs by vendor
• Allows vendor comparisons in
  different markets
• Monitor completion times
• Monitor response times
• Monitor first-time-fix ratios

Management Team

• Single point of contact
• Consolidated billing
• 3rd party review and policing of invoices
• Phone fix support

Manage Equipment

• Manage equipment life cycle costs
• Track equipment costs by location
• Track equipment trends
• Track equipment by location, area
  and region
• Extend life of equipment